Tailored Elevator Monitoring Solutions

Beacon offers fully customized response procedures and protocols. Every call has the ability to verify a telephone call origin without the use of recorded messages. Additionally, automated analysis of activity levels allows us to forecast staffing needs.

• 24-Hour Monitoring
• Specially Trained Operators
• Customized Dispatch  Solutions
• ADA, ASME, IBC Code Compliance

Superior Monitoring

When an elevator emergency happens, you can count on our UL® Listed Monitoring Station to be there. 

• Two fully redundant facilities in California and Texas
• Live monitors are always ready to respond with 24-hour, 365-day continuous supervision. 
• Operators specially trained in elevator responses
• Our combination of voice/data/alarm capabilities can accommodate nearly all deliverable combinations. 
• Over 40 years dedicated to elevator monitoring excellence.

Outstanding Customer Service

Beacon Elevator Monitoring has been providing exceptional customer service since 1979. Our dedication to going above and beyond is one of our core values, and as such, we take your security seriously. Our team members are independently and extensively trained to specifically handle emergency elevator response situations. Seasoned operators receive the call at one of our two highly-equipped and specialized facilities, and services can be tailored to your needs.

We’re Your Partner in Elevator Monitoring

Our tailored solutions ensure operators know how to handle every emergency situation according to your advanced directives. With our outstanding customer service, we will help you lower your liability, drastically reduce your running-on arrivals, increase your customer satisfaction, and grant you the ultimate peace of mind. 

• Increased Recurring Revenue
• Fewer Dispatches
• Authorized Dispatches
• Non-disputed Response Charges 
• Lower Liability Exposure
• No Answering Service Fees 
• Customized Response Procedures

Account Management

Beacon Wholesale Elevator Monitoring Dealers receive the highest levels of support offered in the industry. We go above and beyond by providing ongoing account management. Always be aware of events or changes to monitoring accounts. 

• Know the Number of Times Emergency Phones are Activated
• See the Number of Entrapments Caused By Poorly Functioning Cars
• Know the Frequency of Entrapments and Telephone Testing
• Receive Printed Documentation
• Access to recorded Audio of Entrapments