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At Beacon, we understand that elevator monitoring involves much more than handling emergency calls. That’s why we do things differently.

More than a wholesale monitoring service, Beacon is a partner in success. With over 40 years of dedicated service, we understand the needs of elevator contractors, consultants, building owners and managers, and the end user. Because of this, we are the only company in the industry to have two fully redundant monitoring centers and provide services that remove the burden of account management while increasing RMR opportunities.

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Tailored Solutions

Account Management

Outstanding Customer Service

Tailored Elevator Monitoring Solutions

Beacon offers fully customized response procedures and protocols. Every call has the ability to verify a telephone call origin without the use of recorded messages. Additionally, automated analysis of activity levels allows us to forecast staffing needs.

  • 24-Hour Monitoring
  • Trained Call Center Agents
  • Immediate Dispatch
  • ADA, ASME, IBC Code Compliance

Tailored Elevator Monitoring Solutions

Beacon offers fully customized response procedures and protocols. Every call has the ability to verify a telephone call origin without the use of recorded messages. Additionally, automated analysis of activity levels allows us to forecast staffing needs.

  • 24-Hour Monitoring
  • Trained Call Center Agents
  • Immediate Dispatch
  • ADA, ASME, IBC Code Compliance

Account Management

Beacon Wholesale Elevator Monitoring Dealers receive the highest levels of support offered in the industry. We go above and beyond by providing ongoing account management. Always be aware of events or changes to monitoring accounts. 

  • Know the Number of Times Emergency Phones are Activated
  • See the Number of Entrapments Caused By Poorly Functioning Cars
  • Know the Frequency of Entrapments and Telephone Testing
  • Receive Printed Documentation
  • Access to recorded Audio of Entrapments

Account Management

Beacon Wholesale Elevator Monitoring Dealers receive the highest levels of support offered in the industry. We go above and beyond by providing ongoing account management. Always be aware of events or changes to monitoring accounts. 

  • Know the Number of Times Emergency Phones are Activated
  • See the Number of Entrapments Caused By Poorly Functioning Cars
  • Know the Frequency of Entrapments and Telephone Testing
  • Receive Printed Documentation
  • Access to recorded Audio of Entrapments

Outstanding Customer Service

At Beacon, our customers are our highest priority. We provide exceptional customer service 24/7/365 to ensure that your needs are always met. Your elevator telephone monitoring will be handled promptly and professionally by industry professionals trained in emergency response and liability management

Outstanding Customer Service

At Beacon, our customers are our highest priority. We provide exceptional customer service 24/7/365 to ensure that your needs are always met. Your elevator telephone monitoring will be handled promptly and professionally by industry professionals trained in emergency response and liability management

Why Choose Beacon

At Beacon, elevator monitoring is our business. With over 40 years of dedicated service, we understand the needs of elevator contractors, consultants, building owners and managers, and the end user. With Beacon, you get:

  • Dedicated Account Management
  • Outstanding Customer Support
  • Increased RMR Opportunities
  • Fewer Dispatches
  • Non-disputed Response Charges 
  • Lower Liability Exposure
  • No Answering Service Fees 
  • Customized Response Procedures

Why Choose Beacon

At Beacon, elevator monitoring is our business. With over 40 years of dedicated service, we understand the needs of elevator contractors, consultants, building owners and managers, and the end user. With Beacon, you get:

  • Dedicated Account Management
  • Outstanding Customer Support
  • Increased RMR Opportunities
  • Fewer Dispatches
  • Non-disputed Response Charges 
  • Lower Liability Exposure
  • No Answering Service Fees 
  • Customized Response Procedures

POTS Replacement

Most elevators rely upon POTS lines for their emergency communications. FCC order 19-72A1 gave the green light to the retirement of POTS (Plain Old Telephone) analog technology, the divestment of analog service, and future investment in next-generation technologies. To help ensure undisrupted services, Beacon is an Ooma Partner. 

  • Dedicated Cellular Network
  • Reliable Phone Service
  • Cost-efficient
  • Hardware, Data Service, and Phone Service from One Provider
  • Fixed Monthly Rates 
  • Flexible Deployment Options
  • Increased RMR

POTS Replacement 

Most elevators rely upon POTS lines for their emergency communications. FCC order 19-72A1 gave the green light to the retirement of POTS (Plain Old Telephone) analog technology, the divestment of analog service, and future investment in next-generation technologies. To help ensure undisrupted services, Beacon is an Ooma Partner. 

  • Dedicated Cellular Network
  • Reliable Phone Service
  • Cost-efficient
  • Hardware, Data Service, and Phone Service from One Provider
  • Fixed Monthly Rates 
  • Flexible Deployment Options
  • Increased RMR

Beacon goes above and beyond

Three Simple Steps

Step 1

Call Beacon Elevator Monitoring 877-460-3230.

Step 2

We work with you to meet specific account needs.

Step 3

Enjoy ongoing account management and superior elevator monitoring.

Testimonials

Testimonials